• You must be at least 16 years old and legally capable of entering into a contract.
• You agree to provide accurate information when creating your account and to keep it up to date.
• You're responsible for keeping your login credentials secure. If you suspect unauthorized access, notify us immediately.
• Accounts are for humans. Automated account creation or usage by bots is not allowed without explicit written permission.

• Pluripost is a social media management platform. We provide tools to create, schedule, publish, and analyze content across connected social accounts.
• AI features generate suggestions and content. You review and approve everything before it's published. You're responsible for the content you publish.
• We aim for high uptime but cannot guarantee uninterrupted service. Planned maintenance is announced in advance.
• We continuously improve the platform. Features may be added, modified, or deprecated. We'll give reasonable notice for significant changes.

• You retain ownership of all content you create on Pluripost. We don't claim intellectual property rights over your posts, images, or brand materials.
• By using the service, you grant us a limited license to store, process, and transmit your content — only as needed to provide the service (e.g., publishing a post to Instagram on your behalf).
• You're responsible for ensuring your content complies with applicable laws and the terms of the social platforms you publish to.
• You may not use Pluripost to create or distribute content that is illegal, harassing, defamatory, or that infringes on others' rights.

• By connecting a social account, you confirm you have the authority to manage that account (personal or business).
• You remain bound by the terms of service of each social platform (Meta, LinkedIn, TikTok). Pluripost is not responsible for actions taken by those platforms.
• You can disconnect any social account at any time. We'll stop publishing to it and delete stored tokens within 24 hours.

• Pluripost offers free and paid plans. Paid plans are billed monthly or annually as described on our pricing page.
• Payment is processed by Stripe. We never see or store your full card number.
• We may adjust pricing with 30 days' notice. Price changes don't affect the current billing cycle.
• Monthly subscriptions are non-refundable for partial periods. Annual subscriptions are eligible for a pro-rata refund within 14 days of renewal.
• If you downgrade or cancel, your plan changes at the end of the current billing period. Your data is preserved for 30 days after cancellation.

You agree not to:

• Use the platform to send spam, harass others, or violate any law.
• Reverse-engineer, decompile, or attempt to extract source code from the platform.
• Interfere with the platform's infrastructure, overload our systems, or attempt to gain unauthorized access.
• Scrape, crawl, or programmatically access the platform without written authorization.
• Resell access to Pluripost unless you're on an authorized agency or white-label plan.

• You can delete your account at any time from your settings. We'll process data deletion per our privacy policy.
• We may suspend or terminate accounts that violate these terms, with notice when possible. In cases of serious abuse, we may act immediately.
• Upon termination, your right to use the platform ends. We'll retain data as described in our privacy policy.

• Pluripost is provided "as is." While we work hard to maintain quality and reliability, we can't guarantee the service will be error-free.
• Our liability for any claim related to the service is limited to the amount you paid us in the 12 months preceding the claim.
• We are not liable for indirect, incidental, or consequential damages, including lost profits, data loss, or business interruption — to the extent permitted by law.
• We are not responsible for outages, policy changes, or actions taken by third-party platforms (Meta, LinkedIn, TikTok, Stripe).

• These terms are governed by the laws of France. Any disputes will be resolved in the courts of Paris, France.
• If you're a consumer in the EU, you also benefit from the mandatory protections of your country of residence. Nothing in these terms overrides those protections.
• We may update these terms. Significant changes will be communicated via email or a notice on the platform. Continued use after changes means you accept the updated terms.
• These terms, together with our privacy policy, constitute the entire agreement between you and Pluripost.

legal@pluripost.com